Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We prefer Stripe, you can pay with any visa or debit card.

How long will delivery take?

Delivery of physical goods from our store usually takes between 2 and 7 days. Digital products such as an online store are instantly available after payment.

Note* Set up and configuration of your store may take 24 – 48 hours if you are availing of the free 1 year hosting package.

How secure is shopping in the Online Shop? Is my data protected?

Your data is completely secure, we use 256 bit secure encryption at our checkout To ensure that our site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for ‘secure‘). 

What exactly happens after ordering?

Your order will be processed and quality checked, then shipped at next available shipping time. Digital products will be immediately available in your download area in your Scruty dashboard area.

Do I receive an invoice for my order?

Yes You will receive an invoice in an email after you finalise payment.

Send us an email